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Shipping Updates


Thank you from the bottom of our hearts, for all your support since our launch!

In regards to shipping, we are still experiencing shipping delays with all carriers.

Normally, packages arrive in within 3-5 business days, but currently, we are seeing delays of up to 3 to 4 weeks. Once a package is picked up and scanned in by our carrier, the shipping and delivery status is no longer within our control. USPS has been experiencing unprecedented delays, and many packages are simply taking longer than normal to arrive. If you receive tracking information, trust your package is on the way!

If you are concerned about a delivery, please contact our team at hello@balenroma.com, we'll be happy to assist you. Thank you so much for your patience & understanding!
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